Madikattu values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in compliance with the Digital Personal Data Protection Act, 2023, and other applicable Indian laws.
Information We Collect
We may collect the following personal information:
- Full name
- Mobile number
- Email address
- Shipping and billing address
- Order and transaction details
- Communication history with customer support
We do not collect or store sensitive payment information such as card numbers, CVV, UPI PINs, or net banking credentials.
How We Use Your Information
Your information is used strictly for:
- Processing and fulfilling orders
- Shipping and delivery coordination
- Sending order confirmations and updates
- Responding to customer queries
- Improving our website and services
- Legal and accounting compliance
Sharing of Information
We do not sell, trade, or rent your personal data. Information may be shared only with:
- Delivery and logistics partners
- Payment gateway providers
- Legal or regulatory authorities if required by law
Data Security
We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, misuse, or loss.
Cookies
Our website may use cookies to enhance browsing experience, track site performance, and improve functionality. You may disable cookies through your browser settings.
Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion (subject to legal obligations)
For privacy-related requests, contact contact@madikattu.com.
